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PRE-SALES

Consultation and visit

Provide appropriate guidance and complete set of machine information according to customers’ development needs.

Cutting programme consulting

All series of machine data

Inspection with the same area customers

Machine import process guide

Customer feedback

On-the-spot visit to G.WEIKE factory

IN SALE

Scientific Planning

Draw up plan of develop solutions based on feasibility and industry development needs in the region.

Order delivery query

Machine water, electrical and gas planning

Remote installation guidance

On-site installation guidance

Machine operating guidelines and training

Machine maintenance guidance

AFTER SALE

24-hour service

Provide large-scale fiber laser exhibition hall, convenient for customers to visit company.

Online fault declaration

3-year whole machine warranty

Remote repair guidance

On-site repair

Nearby service point on-site repair

Free spare parts

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